a wonderful day in the neighborhood

let's take a moment and have a group scream of frustration

.....


alright. that was fun. to clear up any confusion and to wipe looks of "she's crazy" off your face, the scream was directed towards the Fordham University Tech Support. specifically the individual who answered my phone call after my 45 minute search for the proper phone number to call, my irritation at having to use my own phone to call as i could not find the extension number to waste the school's phone time. yes i realize that the search was due to my own incapability to organize anything in places that would be useful to me at all. no need to remind me.

regardless. after returning to my apartment after a relaxing and surprisingly enjoyable 6 day mecca to my hometown i was irritated to find i could not get my internet to work for the life of me. now i don't mean to brag, but i am fairly well versed in computers and have a knack for being able to fix most any problem that comes my way. my solution for refusing to convert to macs is to be able to fight anything that attacks my pc. cheaper in my view. so i spent a few hours last night trying everything imaginable to get the ridiculous smart enforcer program to disappear. to no avail. so i gave up and left. i returned after classes today hoping for a miracle, and got a hearty laugh in the face from the "you have temporary access" screen with it's annoying red countdown. after another 2 hours of pc doctoring i gave in, ranted through the 45 minute phone number search, and was connected (surprisingly fast) to a "tech support individual". success. or so i thought. it seems that the individuals assigned to tech support actually know nothing about any other program but those they are told to instruct you to download onto your computer. now as a fu student i ignored all the directions my freshman year about smart enforcer and blah blah blah, and have never had a problem. suddenly my computer is rejecting my $50 antivirus program. wonderful. as i explain to the broken record on the other end, i've had the software for two years, and it's worked fine. so tell me how to fix it. don't tell me to uninstall it. i don't want to. don't tell me it's the only way to fix it, because i know it's not. but sure, go ahead and read from your little instruction book. and repeat it eight times. because i didn't hear you the first seven.

so i hung up on him

and gave in

and uninstalled my antivirus

and downloaded their ancient program

and wowie

now everything works.

moral of the story:

i'm pissed that i couldn't fix it, i'm pissed that i gave in, and i'm pissed that fordham's tech support knows nothing about tech